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What if your next biggest competitor is not another vendor, but Claude Code deciding your category does not need to be bought at all? This piece looks at how coding agents are starting to shape technical vendor selection, why that changes GTM, and what B2B software and AI companies need to do now to avoid getting bypassed before a salesperson ever gets involved.

Most B2B software and AI product launches fail due to weak go-to-market execution—not product quality. Companies struggle to translate value into a clear story, target audience, and proof, creating “GTM slop.” Success requires strong narrative, alignment across teams, focused ICP, and real market readiness—not just campaigns, content, or hype.

Part 2 of this series. If you haven’t watched Part 1, start there for the core framework on aligning GTM and CX as one operating system. In this episode, we look at real-world examples of companies that either connect—or fracture—GTM and customer experience. We reference operator-driven clarity at DoubleVerify, premium ecosystem consistency at Apple, channel fragmentation in Auto, mature orchestration at Flywheel, and competitive GTM tempo from OpenAI. We also touch on Servic

GTM is not messaging. It’s the operating system that turns value into adoption. GTM is the promise  you make to the market. Customer experience is the proof  the customer lives with. When GTM and CX are disconnected, you get three predictable failures: Story drift: sales sells one thing, onboarding delivers another, CS explains the gap Adoption drag: the product may be good, but the experience doesn’t get users to value fast enough Trust decay: customers don’t renew based on

Today, we officially launch Signal & Noise. Co-founded with Rio Longacre, this is not another marketing content brand. It’s a no-BS media company built by operators—for operators. In an industry drowning in hype, frameworks, and performative AI narratives, we’re focused on what actually matters. Signal & Noise brings together candid podcast conversations, an editorial desk, an executive contributor network, and live events designed to surface real insight from founders,

From the show floor to the executive suites, CES 2026 wasn’t just another technology expo — it was a global turning point for AI, media, data, and the future of digital experiences. In this special edition of Signal & Noise, co-hosts Rio Longacre and Brett House bring you their top takeaways, on-the-ground interviews, and operator-first analysis straight from Las Vegas. In this finale episode of our CES series, Rio and Brett break down how AI has moved from feature to foundat

Recorded live in Las Vegas during CES 2026, this special Signal & Noise conversation brings together Rio Longacre and Brett House with one of the industry’s most trusted—and outspoken—voices: Lou Paskalis. In this wide-ranging discussion, Lou digs into the future of the industry in light of the rise of a tidal wave of AI-generated content, synthetic versus authentic signals, regulatory changes versus human discernment, and how trust is shifting from institutions to people...

What actually mattered at AWS re:Invent 2025—once the keynotes ended and the hype faded? In this belated, boots-on-the-ground debrief from Las Vegas, Signal & Noise hosts Brett House and Rio Longacre break down the real signals from re:Invent 2025, drawing on executive conversations, daily floor recaps, and firsthand time with partners and practitioners across the ecosystem. Joined throughout by Credera's Alyssa Furth, the episode focuses less on announcements, and more on wh