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The Shift: The most valuable skill in 2026 isn’t writing code — it’s describing what you want clearly enough that AI can build it for you. The Proof: MIT named “generative coding” one of its 10 Breakthrough Technologies of 2026. AI now writes 30% of Microsoft’s code and over 25% of Google’s. The Catch: The “just vibe it” takes are dangerously incomplete. The real skill behind AI-assisted building is something nobody’s talking about — and it’s something you can learn.

In this episode of Signal & Noise, hosts Rio and Brett sit down with Crystal Santos Wallace for a candid conversation about what AI is actually doing inside modern agencies. Drawing on her experience across global holdcos and at Omnicom Group and Acxiom, Crystal explains why AI doesn’t fix broken data — it amplifies it. They explore the shift from monolithic platforms to agent-orchestrated systems, why governance is becoming mission-critical, and how synthetic audiences and